TicketMaster still stinks.

I ordered WWF tickets recently and they had an option to pick them up at the "Will Call" window, as well as US Mail, etc... and this was through TicketMaster (one of the longest-running rip-offs in the industry).

I haven't been to a major event in years so I've been lucky to avoid their shennanigans. But that last time I did use TicketMastur I ordered two tickets to see Slayer over the phone. For some reason, they think a phone order warrants and additional $5 charge. From now on, stadium shows can suck off. If I can get tix at the window, I ain't going. Dio bless underground metal...

I paid $5.00 just to pick up the $28 tickets I got to see "Weird Al" Why is there a fee, when I pick them up? Ticket Master sucks.

I forgot to add: Corporate rock still sucks!!!!!

Paul - Obviously, the longer you wait until the show, the quicker shipping you will need (which will be correspondingly more costly). I don't quite understand what you expect. The high shipping costs are not Ticketmaster's but UPS's. OK, perhaps picking it up would be easier, but then why order online? Or why not an e-ticket?

Perhaps the only real issue here is why Blue Man Group thinks they can get away with charging $49 for a show.

Yes I too become very angry at how much extra money ticketmaster rips our asses off for. Luckily the only times I have to pay service charges nowadays are for pro-wrestling events, which I have cut back on since the big two blow very much nowadays. God-bless ECW though, they come into the area ocassionally and tickets are usually still available at the door.

Terry, what I expect is still being able to select US Mail as an option. Clearly, the processing end doesn't take long, as they can send it out overnight if I want. I was looking at these tickets about 14 days or so in advance of the show. In theory, I should be able to buy the tix four days before the show and still receive them via US Mail.

Ordering online and then picking it up would at least reserve those tickets for me, pretty much like the current system works. E-tickets aren't available in the Chicago area to the best of my knowledge for just about any event.

And, I had no problem paying $49 for front-row seats.

I know the USPS is bad, but even they can exhibit competence.

Paul -- You're right, 14 days in advance, there's NO excuse for not offering Priority Mail. Especially since right on the Ticketmaster site it says that they mail the tickets the next business day.

Paul - OK, I didn't realize it was 14 days in advance, I thought it was more like just a few days. _I_ wouldn't trust USPS for anything two weeks or less, but if they said "use at your own risk", it'd be OK.

That said, if they really don't offer will call for internet purchases, then that is really dumb. That would be by far the easiest solution.

Hey Paul!

I just saw Blue Man Group last week in Las Vegas and it was awesome. I paid 60 dollars for almost last row seats and I'd do it again.

Have fun.

Terry, cool. :) I looked at the original Ping and realized I had said that the show was a week in advance, but that wasn't the case.

My feelings with the USPS kinda vary... so a "use at your own risk" option as you suggested would be nice.

Guess what? I checked out the site early this morning for the heck of it - Will Call is now available! LOL.

...

Jessica, if that's the case I can't wait to see it in the front row. :)

This is a new comment to an OLD thread...question is...if you could create the perfect ticket company how would you run it? PLEASE e-mail all comments to callhersunshine@aol.com

First, I would solicit ideas from internet wackos . . .

The first thing I would do is not slap "service charges" on customers for buying from you, like it's some sort of major privelege.

I got tickets for a show off ebay, and when i received them i noticed there was no convenience charge on the tickets. How is this possible??? How many sexual favors must be performed to TM before i dont have to pay the ridiculous charge?........so it goes.

bought ticks for TMBG and besides the 6 dollars TM ripped me off for there was also a 3.25 convience charge, WTF is that aboutwhats the 6 bucks for then? i think its about time to organize an e-mail protest... tell all your freinds and have them e-mail TM every time they are online. If everyone does this TM will no longer be able to function electronically without lowering prices... Sincerly Pissed

DoS -- the happy, fun way to get your point across!

fuck ticket master in the ass with a pirates peg-leg. I ordered tickets to see the residents in ATL 3 weeks ago. I was emailed a comfirmation that SAYS us mail delivery. They put it in their computers as pick up at the window. The person whose credit card I used isn't going. They won't let me pick up the tickets without her. Bastards. They said they'd email me the tickets for AN ADDTIONAL CHARGE!!. They fucked up!! NOT ME!! It's 9:30 am, the show is at 8:00 pm tonight. I'm gonna kill those lousy fucks!!

I have been boycotting Ticketmaster for a year now. The last time I used them, I was charged $7.30 for a ticket with a face value of $15.00. I will either drive to the box office of the event or just miss the show. To me, missing a show or two is worth them not getting one red cent of my money. I hope others will do the same and maybe they will go out of business.

It was asked earlier in the thread how to create the perfect ticket service. Try www.BrownPaperTickets.com It is free to the venue - yup, no registration, setup or other weird fees. And the charge to the ticket buyer is only 1.5% and 99cents! The people are helpful, and the damn thing just worked great for me. Both as a venue and a ticket buyer.

See your shows!

I am a customer who is getting the run around from Ticketmaster because I am trying to get a refund due to the fact that when Ozzfest recently came through the Seattle area Ozzy was sick and did not perform.

I am a high school business teacher with an entrepreneurial spirit. I am
all for any business entity making a buck.

However, being an silent advocate for entrepreneurs everywhere, I am
wondering what it would take to bring down Ticketmaster or at least
cripple their grip enough to open the market back up to small companies who
wish to sell tickets?

In my opinion, if juries in this country are stupid enough to reward money
to people who play the victim and claim that they did not know smoking
would give them cancer, then I wonder how many juries would be willing to
gladly help to break up Ticketmasters monopoly?

I seriously thinking of starting a grassroots movement to break up Ticketmaster. I am only one small voice. Anyone who is interested in joining me feel free to email me. **PLEASE BE FORWARNED, IF YOU SPAM ME I WILL REPORT YOUR SORRY ASS TO YOUR ISP!!**

Regards,
Troy

Any one else freakn' sick of Ticketmaster's fees? I paid over $30 fees for two tickets to Coachella to see The Pixies and Radiohead. Thats Bullsh*t. I took action and made anti-ticketmaster merch! and no I am not making more that $1 off these shirts. Check them out and let me know what you guys think.

ok look. for ticketmaster to send tickets via US mail it takes 10 business days. Can't take that? Then dont order. No one is forcing you to order the tickets. If you would have read the faq's on their website, and their privacy policy, you would have read that. It is correct only the convenice charge is what ticketmaster makes as a profit. Everything else goes to the promoter, venues, performers, and UPS!!!! these prices are set by them.

No one is forcing you to order the tickets.

Yeah, great argument, pal. And it might actually mean something if Ticketmaster didn't monopolize the ticket-selling business.

In addition to the outrageous fees on top of fees, did anyone notice the little disclaimer on the Ticketmaster website right under the email address blank? It says that by submitting your email address, which is required to buy tickets online, you give Ticketmaster the right to send you whatever promotional materials they so desire. Something tells me they sell the addresses to the sleaziest of spammers. So be forewarned, if you buy online, use a real email address but not one you care about (ie hotmail account for junk mail).

FUCK TICKETMASTER! Shit I was thinking of making the long ass drive to Norfolk, VA to catch Maroon 5. Ticket prices, very reasonable ($35 max) plus $1.50 from ODU's center. Very reasonable. TicketMaster's $8.50 "service charge" UNACCEPTABLE!

When the hell will this monopoly be overthrown or reviewed to allow Joe Public a decent shot of purchasing tickets and not being raped with with bullshit "fees". at least be fucking reasonable greedy SOBs! So I say again, FUCK TICKETMASTER!

You are retarded there are like a million people trying to get tickets at the same time, but there are only so many seats. You are paying ticketmaster to try and get you tickets, and fight the crowd for you. If you dont like it then go stand in line at the box office.

what the fuck do you think UPS is free? stop being a bitch and get your tickets early enough for usmail to deliver them. you looked at the tickets two times before ordering them? why? and why order tickets online and then go to a store to pick them up when you can just go to a store and buy them?

ps - blue man group is retarded.

If you're going to try to make an insult, you should at least be intelligent.

H3ll i've been on there since before the tool tickets went on sale{there was no presale} started at 10 it's 1230 now,i been trying to get even 1 ticket for 2 and half hours,and now they're telling me there are no tickets available for this event,but somehow all these crap places that jack the price of a 66 dollar ticket up to 700 bucks seemed to have got on there and plenty of em.

F*CK TICKETMASTER