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March 3rd, 2002

The One Store I Don’t Hate… Yet

I hate a lot of stores and a lot of companies. I refuse to shop in Best Buy, Home Depot gives me the willies, and Wal-Mart is another no-no. If a company rubs me the wrong way or gives me notably bad service just one time, I’ll shop somewhere else from that point on.

But, one company has managed to dodge the bullet: Target. I haven’t found any reason to hate the slightly upscale version of Wal-Mart just yet… and I’ve actually had a number of positive experiences there over the past few months. Their stores are well-stocked and well-organized (there aren’t items strewn about the aisles and most of the shelves seem to be in good order), their prices are surprisingly good, their online catalog and their in-store merchandise is very similar (so it’s easy to research before even heading to the store) and I’ve received nothing but service with a smile from their employees. It’s almost eerie — I’m just waiting for something to go wrong.

Posted in Consumer Commentary

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