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July 21st, 2004

Thank you, please drive around to Missouri

This surprised me: when you drive up to a fast food restaurant and place your order in the clown’s mouth-speaker, you may not be speaking to a person inside. Rather, you might be speaking to someone in an entirely different state who will then take your order and send it to a screen inside the restaurant before you’re served your food at the second window.

Am I the only one that is thinking it’s only a matter of time before those call centers are outsourced to India?

How much more absurd do we need to get?

Posted in In the News

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