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May 8th, 2008

Good DMV Experience

One of the things I’ve come to dread after a move is changing my address with the Secretary of State. While this means I’ll get a new driver’s license, it also means I’ll have to go to the DMV and deal with the usual cesspool of awfulness.

I went to the DMV yesterday over lunch, but this time I went to an “express” location in the city that just did driver’s licenses and license plate renewals. Stunningly, my service there was good, fast, and painless. The line was just four people and moved quickly. When I got up to the counter, the clerk was nice and helpful – in fact, she encouraged me to just renew my license now rather than having to come back in a few months. The cashier? Helpful. The photo-taker person? Helpful!

I was in and out in about 20 minutes. That’s really not bad! In fact, I think I’m going to write to the Secretary of State and let him know. Maybe I’ll get an autographed picture!

(PS: the new driver’s license designs are just ugly.)

Posted in Consumer Commentary

Andy May 8, 2008, 9:25 pm

After discovering the amazing efficiency of the DMV at the State of Illinois building in Chicago (I assume that’s where you went), I actually never go to any of the suburban ones if I can help it.

I’ve been there at least five times for various reasons and it’s always been efficient and friendly. Most people look at me like I have two heads when I recommend that location, so I’m glad to hear of another satisfied customer.

Steve A May 9, 2008, 12:47 pm

I kind of like those “under 21″ licenses. There’s no doubt of that magic age line.

When I lived in WA, lo those many years ago, I had a WA license. As a minor our picture was in profile. Well… since I was in the military, my license didn’t expire until 90 days after I was out. From 1974-1991, when my wallet was stolen, I carried a minor’s drivers license stating I was 5’1” and weighed 110 lbs.

I’ll give NY a thumbs up in their licensing system. Fairly quick and painless and you can register to vote at the same time. Now THAT makes sense!


jk May 10, 2008, 2:26 am

Oh yes, when our local license center moved out of the mall (WHY was it there to begin with?), their efficiency increased tenfold. I was in and out in less than 5 minutes when I last had my photo taken. It’s even a decent photo!!!

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