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October 14th, 2008

The New Global On-Hold Policy

I’d like to propose that any process which involves holding – including waiting for customer service on the telephone, waiting for your crash-prone non-TiVo DVR to restart, and waiting for the train to arrive – be accompanied by music. And not just any music, but specifically “Hip Hug Her” by Booker T. and the M.G.’s.

Our world would be a better place for it.

(And, a big ol’ happy birthday to Ryan, who turns a spritely 56 today. Congratulations and happy birthday!)

Posted in Consumer Commentary

Rob October 14, 2008, 10:48 pm

Happy birthday, old bean!

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