I’ve complained about rebates before. They’re a pain and I have a tough time filling them out in a timely fashion. But a couple months ago I encountered the most absurd rebate restriction ever, thanks to EP Memory (a brand I will never again buy, thanks to this experience).
While I’m used to seeing the “must be received by so-and-so date” restriction or the “must be postmarked by” restriction, EP Memory was offering a rebate where the rebate had to be postmarked within two weeks of purchase! Never mind that I bought their product mail order, so that essentially gave me a week to send it back, but the restriction was in small, small print I didn’t see it until three days after my deadline had passed. Of course, they didn’t honor the rebate.
My question is: why do this? I mean, besides the obvious reason of them being asses and not wanting to honor their rebate? Is there any possible reason that this could be considered a reasonable restriction? Why is my deadline different from someone else’s?
Posted in Consumer Commentary