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February 8th, 2006

Buying a Car

My wife and I have accomplished a remarkable feat: we both still have our first cars. Well, sort of.

Mine is a 1998 Kia that I bought right out of college. It’s got 120,000 miles on it and is starting to show its age. Plus, it got a tad dinged up last week… I’m still crossing my fingers that the door can be fixed so I can get another year out of it.

Hers is an 89 Mustang that she got about ten years ago. It’s now got 125,000 miles on it, but the transmission is dying, so we finally replaced it.

Not bad, considering we’re both 30 (or nearly 30). Neither of us are the “buy a new car every year” type and I learned my habits from my dad, who owned a yellow 1979 Toyota Corolla that my friends used to call the “l’il lemon.” The thing is, that “lemon” ran for 210,000 miles, at which point he drove it to a junkyard on fumes and got enough money for it to buy mudflaps for his new used car.

So, anyway, this past weekend we went car shopping. We had already decided on a Prius in a nice blue color with a specific option package. The purchase was somewhat urgent since Huyen’s car had indeterminate life left in it and my car wasn’t terribly usable in its post-accident state. As you may know, though, there is often a several week (or month) waiting list for Priuses, even now, so we jumped on the opportunity to buy one from our local Toyota dealer when we saw that of the two sole Prius’ on their lot, one of them was the exact color and package we were looking for.

Now, I went in knowing I’d hate the whole process of buying a car. Dealers give me the creeps and even though I knew wouldn’t be able to haggle the price, I figured I had to at least try (I got a token $250 off). Fortunately, after I sent in an inquiry through their web site, I got a call back from a nice woman at the dealership who answered my questions. We said we’d see her later in the afternoon for a test drive.

When we walked in the door of the dealership, as soon as we looked the least bit like we didn’t know which way to go, I saw the salesmen start to swarm. I avoided eye contact and quickly spotted a woman who I figured was the sales rep I had talked to on the phone. I was right, and she showed us the car.

I have to say that she made the experience very pleasant. Sure, she used phrases like “more nicer” and repeatedly referred to an awning as a “yawning,” but we could sense she wasn’t out to screw us.

We told her we were interested in the car, but that our credit union was down for the weekend as they changed systems, so we couldn’t get the loan until Monday. She told us we could put $500 down to hold the car until then. A few minutes later, her supervisor came over and informed us that, actually, no, they couldn’t do that. “These are in such high demand, we can’t promise we can keep it for you until Monday.” This really pissed us off — he was essentially telling us that our sale didn’t matter because somebody else would come along. Ass. If our purchasing was a bit more casual, I would have walked out right there and not come back. Unfortunately, he had us by the cashews and we had to go through with the purchase that day, using their financing and a “hold contract” that we could buy out with a check from our credit union later in the week.

The process, including the test drive, took about three hours. By the end of it, we were grumpy, hungry, and feeling broke. But we had a new car, which was a new feeling for us. And after the initial annoyance with the sales manager wore of, we actually started to enjoy it.

I still hope I don’t have to go through it again within the next month.

Posted in Miscellaneous

FROM: COD
DATE: Wednesday February 8, 2006 -- 11:54:04 am
As I mentioned on the other blog - I'm buying a gas guzzling SUV in the next two weeks. (The things we do for our kids...)

I'm buying used - so its a little different. I narrowed down my choices to an Expedition, Durango, or Tahoe/Yukon and figured out about what it will cost me.

Then I spent 5 minutes on eloan.com applying for the loan, and was approved 5 minutes later. The check is in the mail. All I have to do when I buy is make the check out to the dealer and I'm done. The part I hate most about the car buying process is the finance office. I think the dealer finance office is where they put the guy too slimy to sell used cars without offending everybody. However, I'm not obligated to eloan, the loan doesn't exist until I sign the check. So, if the dealer has some super fantastic financing deal I want to take, I can do it.

My one day out test driving so far was rather pleasant. At the GM dealership they handed me the keys to a $61,000 Yukon Denali and let me take it for a drive without the sales rep. I almost found the sales reps too laid back, as I had to push them to spend a few minutes and answer my questions.



FROM: jk
DATE: Wednesday February 8, 2006 -- 2:07:43 pm
Snaps to you for dealing with the woman you had spoken to on the phone!!

I am sure you will be getting either a follow-up phone call from Toyota or a survey in the mail, at which time you can comment on the strong-arm tactics of the SM. The mere fact that you would probably never recommend this dealership to anyone you know will greatly upset them.

I got a new Jetta last week! It gets less and less ugly everyday.



FROM: Paul
DATE: Wednesday February 8, 2006 -- 2:16:11 pm
I got a new Jetta last week! It gets less and less ugly everyday.

(snarf)

Apparently it's new car season here at the Ping!



FROM: Ryan [E-Mail]
DATE: Wednesday February 8, 2006 -- 2:29:35 pm
The mere fact that you would probably never recommend this dealership to anyone you know will greatly upset them.

We're going to be very careful how we word this on the survey... we want to make sure our salesperson gets all the appropriate kudos but that we make our displeasure with her supervisor clear.

I should also note that our salesperson e-mailed us after the sale to thank us. And she had a user-specific e-mail address, not something like "sales@..."

The finance department at this place was OK, but I mildly felt the heebie jeebies Chris speaks of. I can't give a specific reason, so it was probably just the expectations I went in with.



FROM: jk
DATE: Wednesday February 8, 2006 -- 3:19:44 pm
When I sold cars, there was one transaction that went really badly because the general manager did not communicate something to the SM. The guy who bought the car praised me highly but threw everyone else under the bus.

Woo hoo!

So who's going to be first to congratulate me on my Corolla?



FROM: COD
DATE: Wednesday February 8, 2006 -- 4:58:25 pm
Congratulations on your new Corolla.



FROM: jk
DATE: Thursday February 9, 2006 -- 9:42:36 am
Thanks. I might get to try it out on snow this weekend.



jk September 26, 2006, 2:36 am

September update: I was downtown on Friday and parked at a meter. I am notorious for NOT parking at meters because I often forget to re-feed them. This time I didn’t forget, and as I scurried down the street I saw my car and thought, “Crap! I sure parked far from the curb.”

As I got closer, I realized it was not my car but was an actual Corolla and my car was 2 cars beyond.

And then I thought of the Ping. How it has affected all of our lives….

Marcus Mackey September 27, 2006, 2:26 am

LoL jk…

I hate to say it, but the new Jetta is the best looking Corolla that Toyota never built, as while it has some of the traits… it takes those elements to their fullest form whereas the Toyota looks underbaked in terms of design. ;) It also is probably the most costly version too, considering the cost of the rear suspension in the new Jetta/GLI’s. I was going to go VW with my next car, can ask Paul, but when the GLI and GTI came in at $23k… all I can say is… meh. VW’s loss, not mine. :) LoL

jk September 27, 2006, 2:36 pm

Just drive one though….you might not be able to say “no” afterwards.

Mine is the 2.0T which is essentially the GLI without the sport suspension and sport seats. Excellent gear box….a continual joy to drive.

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