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March 8th, 2006


The DMV has long been the butt of jokes for its inefficiency and rude workers, but in the (mere) two times I’ve dealt in-person with the DMV in my state, my experiences have been just fine.

The most recent was yesterday when I needed to get a copy of the title to my car. I got there about five minutes after they opened, walked to the information desk with the paperwork I had filled out the night before, and got my number. At that point, I waited 45 minutes. Which, yes, is quite a while, but they only had two people working the stations for the first 40 minutes. After that, they tripled the number of people and they were tearing through numbers at a fast pace. And once I found my way to the counter, I was only there for three or four minutes.

In addition, they have a “self-service” area with computers, presumably for stuff that you could also handle on their web site from home, like renewing a license. There’s also a drive-through window, which would have been great to use, but I don’t think I could have gotten my title that way.

The employee I dealt with was pleasant, maybe because it was still early, and the facility itself was sparkling clean.

So, bring a book, read up ahead of time, and time your visit well. The DMV is working hard to stop being the butt of jokes.

That said, I’m sure you’ve got a horror story or two to share… like my friend who waited 3 1/2 hours the other day to get his license.

Posted in Cars

FROM: Aanen
DATE: Wednesday March 8, 2006 -- 10:01:15 am
There's a dmv that I drive by every day on my way to work and there's about 20 people waiting in line everyday before the place opens.

It took about 2 hours to get the title for my car and renew my license, and we got there about 5 minutes after it opened. Talk about slow service

DATE: Wednesday March 8, 2006 -- 10:27:32 am
Did you check the website? There is very little that you can't do online with the VA DMV.

FROM: Ryan [E-Mail]
DATE: Wednesday March 8, 2006 -- 2:20:44 pm
Unless I misread, you can't get a title from the site or through the drive-through or self-service. I did, however, renew my license online last year.

FROM: jk
DATE: Wednesday March 8, 2006 -- 10:44:16 pm
My MD license had my best license photo ever. I wanted to keep it, you know, put it on the Christmas cards that year when I moved back to PA, but the PA DMV took it away from me!

DATE: Sunday March 12, 2006 -- 1:13:11 pm
We had a new county center office open in Fla. I renewed my tag in less than 10 minutes. you can also do it by mail. over the phone and on the NET!

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